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12/10/2023

Uisce Éireann Launches Text Service For Cork Businesses

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Uisce Éireann has launched a new text alert service for business customers in Cork.

Supported by Cork Chamber, the service is designed to provide important local updates about planned or unplanned water outages lasting four hours or more. As well as drinking water restriction advisories, such as boil water notices.

In the event of network issues, Uisce Éireann will asses the issue and provide affected businesses with relevant information, including the anticipated duration of the outage.

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Head of Water Operations for Uisce Éireann, Margaret Attridge, said: "We understand the inconvenience and disruption water outages can cause to businesses. We also understand the importance of keeping our customers informed. That's why we are launching our awareness campaign for our text alert system to provide local updates to our business customers in Cork, enabling them to plan and adapt accordingly. By signing up to this service, businesses can stay prepared and minimise any potential impact. We are committed to improving our communication channels and providing the best possible service to our customers."

CEO of Cork Chamber, Conor Healy, said: "Being able to provide customers with real-time information is essential in this day and age. It will allow for businesses to plan and react to any water service outage in a much more efficient manner."

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