The 'Think Beyond' app will give customers greater control over their energy accounts and the opportunity for gas customers to submit accurate meter readings. The 'Think Beyond' app will give customers access to:
- Current energy account balance
- Billing dates
- Payment amounts & payment dates
- Directory of customer contact numbers
- Safety messages
- Instructions on how to read gas/electricity meters
"Our vision for the future is that customers will be able to interact and keep up to date with their energy accounts via mobile devices."
Additional functionality will include the option to pay gas or electricity bill via the app, push notification to the app when a bill has been issued, when a meter read is due and when a boiler service is due. Further down the line electricity meter reading, the ability to add an appliance servicing.
(CD/KMcA)