The substantial investment in the newly renovated restaurant is expected to create over 20 additional jobs in the coming months, increasing the total number of employees at the Connswater location to 180.
Connswater is the first restaurant in Northern Ireland to participate in McDonald’s latest upgrade programme, which is transforming how the brand operates its stores across the UK and Ireland. The upgraded restaurant design has been developed to reflect the variety in ordering methods, as well as keep pace with customer expectations now and in the future.
Upgrades to the restaurant at Connswater Shopping Centre and Retail Park will include a dedicated courier waiting area and a new kitchen design with a bigger order assembly area, helping to deliver a seamless, faster and more efficient experience for customers, couriers and crew.
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With the increase in deliveries, the restaurant will now feature a separate 'McDelivery only' area. This new setup includes a dedicated entrance and service seating area for delivery drivers, enabling them to collect orders more efficiently. This change will reduce congestion in the dining area, providing more space for walk-in takeaway and dining customers.
A new kitchen design will see a bigger order assembly area that will allow extra capacity for crew to undertake more orders and serve more quickly than ever before. Improvements have also been made to the crew member room to create a more relaxing and comfortable space for employees.
The Connswater restaurant is led by Franchisee Paul Connan, who also operates the McDonald’s restaurants in Donegall Place, Boucher Road and Ballygomartin. Paul said: "At McDonald's, we are passionate about feeding and fostering communities, and we are looking forward to welcoming our customers back to the new and improved Connswater restaurant following this extensive six-week refurbishment programme, so they can experience the new changes first-hand.
"Our job is to ensure that every experience is a great one for customers, delivery partners and crew. These upgrades will help us deliver a quicker, more seamless and more convenient experience for all."
